Your QuickBooks desktop payroll subscription will automatically renew as long as your billing information is current and you have the supported version of QuickBooks Desktop. If there is an expired credit card on your account a manual renewal may be required. To know about your subscription you can call QuickBooks Technical support. Listed below are some ways to renew your subscription:
• Directly inside your QuickBooks Desktop file
• Through the web
• From a cancellation notification email
To renew your payroll subscription you can use any of the three methods given below:
Directly inside your QuickBooks Desktop file:
• Go to Employees in QuickBooks
• Select my Payroll Service
• Click on Account/Billing Information.
• If your account information did not auto populate, sign in using again using your Intuit account login.
• Select the Reactivate link in the service information section next to the service status.
• Check whether your payroll service is listed or not, if yes then select Proceed to Checkout.
• To update or add your payment information select a payment method.
• Now, click on Submit.
• Click on Place Order.
• Click on Next and then Return to QuickBooks.
• Check whether the reactivation of QuickBooks was successful or not by signing back and checking the Service Status.
Note: If the Service Status is blank or is still showing Inactive after reactivating, call QuickBooks Support.
Using the web:
• Using your Intuit login, sign in to Intuit QuickBooks My Account.
• Select the product or service you would like to manage, in the Manage your QuickBooks page.
• Under Products & Services, tap the Payroll Subscription tile.
• You can see the status of the subscription on the upper right corner of the page. You will see Cancelled as the status of the subscription in such a case.
• Directly inside your QuickBooks Desktop file
• Through the web
• From a cancellation notification email
To renew your payroll subscription you can use any of the three methods given below:
Directly inside your QuickBooks Desktop file:
• Go to Employees in QuickBooks
• Select my Payroll Service
• Click on Account/Billing Information.
• If your account information did not auto populate, sign in using again using your Intuit account login.
• Select the Reactivate link in the service information section next to the service status.
• Check whether your payroll service is listed or not, if yes then select Proceed to Checkout.
• To update or add your payment information select a payment method.
• Now, click on Submit.
• Click on Place Order.
• Click on Next and then Return to QuickBooks.
• Check whether the reactivation of QuickBooks was successful or not by signing back and checking the Service Status.
Note: If the Service Status is blank or is still showing Inactive after reactivating, call QuickBooks Support.
Using the web:
• Using your Intuit login, sign in to Intuit QuickBooks My Account.
• Select the product or service you would like to manage, in the Manage your QuickBooks page.
• Under Products & Services, tap the Payroll Subscription tile.
• You can see the status of the subscription on the upper right corner of the page. You will see Cancelled as the status of the subscription in such a case.
Click on the Re-subscribe link given under the status.
• Check whether the information given in the Reactivate Subscription fields is correct. Click on Save and Continue.
• Review the billing information and the Subscription details. Click on Reactivate.
• The confirmation about the reactivation of subscription will be shown in a pop-up message Click on Got it!
• The reactivation of your subscription will take upto 24 hours to complete fully. Once the reactivation is complete, your subscription will show active.
With the help of a cancellation notification email:
Due to the attachment of an expired or deactivated credit card to your subscription, your payroll subscription can fail to auto-renew using the payment information in the account. Follow the steps to reactivate your Payroll Subscription:
• In the email, click on the resubscribe button. By doing this you are directed to the Intuit QuickBooks My Account page.
• Using your Intuit Login credentials, sign in.
• Update your payment information and click on Save and Continue.
• Check whether the information entered in the previous page is all correct. Now, click on Reactivate.
• The confirmation about the reactivation of subscription will be shown in a pop-up message Click on Got it!
• The reactivation of your subscription will take upto 24 hours to complete fully. Once the reactivation is complete, your subscription will show active.
If you are stilling facing a problem in renewing or reactivation your QuickBooks payroll service call QuickBooks technical support on 1-800-731-1629.
• Check whether the information given in the Reactivate Subscription fields is correct. Click on Save and Continue.
• Review the billing information and the Subscription details. Click on Reactivate.
• The confirmation about the reactivation of subscription will be shown in a pop-up message Click on Got it!
• The reactivation of your subscription will take upto 24 hours to complete fully. Once the reactivation is complete, your subscription will show active.
With the help of a cancellation notification email:
Due to the attachment of an expired or deactivated credit card to your subscription, your payroll subscription can fail to auto-renew using the payment information in the account. Follow the steps to reactivate your Payroll Subscription:
• In the email, click on the resubscribe button. By doing this you are directed to the Intuit QuickBooks My Account page.
• Using your Intuit Login credentials, sign in.
• Update your payment information and click on Save and Continue.
• Check whether the information entered in the previous page is all correct. Now, click on Reactivate.
• The confirmation about the reactivation of subscription will be shown in a pop-up message Click on Got it!
• The reactivation of your subscription will take upto 24 hours to complete fully. Once the reactivation is complete, your subscription will show active.
If you are stilling facing a problem in renewing or reactivation your QuickBooks payroll service call QuickBooks technical support on 1-800-731-1629.
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